Capabilities
Category:
Where We Excel
- On Time Results – You rely on timely results and 97% of our reports are sent to clients before or on the due date.
- Accurate Results – You rely on accurate results and 99.3% of our reports go out the door without any errors.
- Client Loyalty – We put our clients first and that shows in our current Net Promoter Score of 91
- Customized Reports – We will work with you to have your results sent to you in a way that makes sense and is usable for your needs.
- Increased Capacity – Over the past two years we have doubled the amount of instruments and technology we have to better serve our clients.
- Low Detection Levels– We are able to reliably achieve very low levels of detection of multiple matrices