Customer Complaints Management Software
Customer Complaints Management Software Customer complaints management software helps regulated companies reduce complaint resolution time. Mistakes are an inevitable part of doing business. Unfortunately, in the life sciences and general manufacturing industries, mistakes can result in more than disgruntled customers and a barrage of complaints; they can result in serious safety issues, even death. With stakes this high, many regulated companies are automating their paper-based customer complaint management systems with electronic customer complaints management software to manage their complaint resolution process and maintain FDA and ISO compliance.